Messaging

The messaging section covers every message you can send to your customers on WhatsApp. All of them are sent with the same endpoint, POST /v1/messaging; the section also includes the endpoint to mark messages as read and show the typing indicator, and the endpoint to download the media files your customers send you.

All these endpoints use the messaging token. See Generate authentication token.

• HTTP connection: request, headers, common fields and response of POST /v1/messaging.
• Non-template messages: text, media, location, contacts, reactions and other free-form messages.
• Template messages: messages based on templates approved by WhatsApp.
• Interactive messages: lists, reply buttons, call to action (URL), contact information request and Flows.
• Group messages: send, pin and unpin messages in a WhatsApp group.
• Read and typing indicators: mark messages as read and show the "typing..." indicator.
• File download: download the media files sent by your customers.

C-Commerce product messages and Payments Brasil messages are also sent with POST /v1/messaging. To receive your customers' messages and the status of your messages, see Receiving notifications.