Non-template messages

The non-template messaging service sends free-form text, media, locations, contacts, replies and reactions to your customers.

Integration summary

• Endpoint: POST https://{{url}}/whatsapp-bsp-api-endpoint-ws/services/v1/messaging
• Token: messaging token, in the Authorization: Bearer {{wa-msg-api-token}} header (how to generate it)
• Common fields: from, to (phone number or BSUID) and type (details)
• Response: the same for every message (see response)

The non-template messaging service lets you:

• Send text messages, attachments, locations, and contacts.
• Reply to a message your customer sent you.
• Write a free-form message, as long as it complies with WhatsApp policies.

All are sent with POST /v1/messaging; headers, common fields and the response are in HTTP connection.

• Text messages: text, text with URL preview, and text with BSUID.
• Media: image, document, video, sticker, audio, voice message, and media with media_id.
• Location: location and location request.
• Contacts.
• Replies and reactions: reply to a message and reaction.
• Call permission request.