Product messages

Last update: 5 hours ago by Irais Aguirre

The products in these messages come from a catalog, which you manage in Catalogs.

Single product

Messages featuring a single product from the business's inventory. They work best for guiding customers to a specific item in a business's inventory, since they offer quick answers from a limited set of options.

Multiple products

Messages containing a selection of up to 30 items from the business's inventory. They work best for guiding customers to a specific subset of a business's inventory.

Catalog link message

The simplest way to share your whole catalog is a text message with a preview that links to your catalog on WhatsApp. The link follows the format https://wa.me/c/<business_phone_number>.

Example

Catalog link HTTP request

curl -X POST 'https://{{url}}/whatsapp-bsp-api-endpoint-ws/services/v1/messaging' \
-H 'Authorization: Bearer {{wa-msg-api-token}}' \
-H 'Content-Type: application/json' \
-d '{
    "from": "5215500000001",
    "to": "5215500000002",
    "type": "text",
    "text": "Browse our full catalog here: https://wa.me/c/5215500000001",
    "preview_url": true
}'

Catalog link body

{
    "from": "5215500000001",
    "to": "5215500000002",
    "type": "text",
    "text": "Browse our full catalog here: https://wa.me/c/5215500000001",
    "preview_url": true
}

WhatsApp — Previous

C-Commerce

HTTP connection