Error codes

Last update: 4 days ago by Irais Aguirre

Code	Description	Solution
1	Phone Number not found	The phone number you sent isn't valid.
2	Invalid parameter	-
2	The only parameters permitted to modified are: 'name' and 'categories'	When updating a Flow's metadata, you can only modify 'name' and 'categories'.
2	Public key string cannot be null or empty	'business_public_key' can't be null or empty.
7	WABA Info not found	The WABA you sent wasn't found.
23	Invalid flow status. To modify the Flow, the Flow status needs to be: 'DRAFT', 'BLOCKED', 'THROTTLED'	You can only update Flows with a status of 'DRAFT', 'BLOCKED', or 'THROTTLED'.
24	Flow not found	The Flow ID you provided isn't associated with the WABA received.
25	File is not valid, permitted MB size is: 10 MB	A Flow JSON file can be up to 10 MB. (HTTP 413)
26	File is not valid, permitted file extension is: .json	When uploading the Flow JSON, you can only upload files with a .json extension. (HTTP 415)
27	Invalid value for phone_number	The phone number can only contain digits.
28	phone_number exceeds the maximum length allowed	The phone number is longer than 15 characters.
29	phone_number is shorter than the minimum length allowed	The phone number is shorter than 7 characters.
400	API Graph URL Message={message}, Code=, SubCode={subcode}, ErrorUserTitle={errorUserTitle}, ErrorUserMsg={errorUserMsg}.	Error returned by Meta.
401	Parameter 'wbaId' not match	The authentication token you provided isn't associated with the WABA received.
3009	Authorization Server URL JWT token expired	The authentication token has expired.

Code	Description	Solution
100	Flow name is not unique	The Flow name must be unique within a WABA.
100	Flow with specified ID does not exist	The Flow ID you provided doesn't exist in the WABA.
139001	Flow can't be updated	You tried to update a Flow that's already published. Published Flows can't be updated. To update a published Flow, clone it and publish the new Flow.
139001	Error while processing Flow JSON	Due to an internal error, the Flow JSON was saved but internal processing failed. Retry the exact same request, since the issue may be temporary.
139002	Publishing Flow in invalid state	You tried to publish a Flow that isn't in DRAFT status.
139002	Publishing Flow with validation errors	You tried to publish a Flow that has validation errors. Fix the validation errors before publishing.
139003	Can't deprecate unpublished flow	You tried to set a Flow that hasn't been published yet to DEPRECATED status.
139003	Flow is already deprecated	You tried to set a Flow to DEPRECATED status when it's already DEPRECATED.
139004	Can't delete published Flow	A published Flow can't be deleted. Set its status to DEPRECATED instead.

For more information about the errors you may get when uploading a Flow JSON file and how to fix them, see Meta's Static validation errors.