Examples

Last update: 5 hours ago by Irais Aguirre

Example payloads for inbound RCS messages and user actions.

When the user sends an RCS message

{
    "agentId": 1,
    "messageId": "823529374573496",
    "msisdn": "525500000000",
    "eventDate": 1577405697374,
    "messageText": "This is a message written by the user"
}

When the user sends an RCS file

{
    "agentId": 1,
    "eventId": "1234512",
    "messageId": "823529374573426",
    "msisdn": "525500000000",
    "eventDate": 1579884615415,
    "file": {
        "name": "4_animated.jpeg",
        "url": "https://storage.googleapis.com/copper_test/77ddb795-24ad-4607-96ae- b08b4d86406a/d2dcc67ab888d34ee272899c020b13402856f81597228322079eb007e8c9",
        "mimeType": "image/jpeg",
        "category": "IMAGE",
        "size": 1280
    }
}

When an action is performed

{
    "agentId": 1,
    "eventId": "823529374573490",
    "msisdn": "525500000000",
    "eventDate": 1577405697374,
    "action": {
        "postbackData": "open_url ",
        "postbackText": "Visit website"
    }
}